If you are responsible for employing people you are almost certainly aware of the need to check documentation before taking them on. Fines imposed on UK companies in the first quarter of this year alone were in excess of £7 million.
As an eLearning or training and development manager, you need to ensure that the training you provide protects your staff, your organisation and your reputation. As fun as the micro approach may be, sometimes people need in depth training with "use case" examples, quizzes, real life scenarios and post testing which stretches the learner, tests their knowledge to really challenge them.
At Engage in Learning we all love a good cup of coffee.
While some of us need the quick fix of an instant others prefer to let their coffee brew in a perculator, allowing for the smooth flavours to develop.
Successful learning and development blends classroom, web based or eLearning as well as micro or bite-sized learning which may be videos, eBooks or short courses.
Micro learning - like instant coffee - is quick, easy to access and often innovative. It certainly has a place in modern learning and development.
Did you know that more than 2 million people in the UK are exposed to levels of noise which may be harmful?
To ensure that all workers give of their best in any and every situation, it’s important for their managers and colleagues to be completely – and truly – rational, objective and unbiased in their treatment of them.
Some £58bn was spent via credit and debit cards in the UK in April last year - some 6.8 per cent more than was spent in April 2016 - according to the UK’s Office for National Statistics.
While this might appear to offer increasing opportunities for card fraud, these opportunities are being minimised by the Payment Card Industry Data Security Standard (PCI DSS) – and by related learning materials, such as those launched recently by Engage in Learning.
The worldwide PCI DSS - which aims to help prevent card fraud and enable organisations to process card payments securely - is the result of collaboration between the major credit card brands: American Express, Discover, JCB, Mastercard and Visa. Complying with PCI DSS means that an organisation is doing its best to keep its customers’ information safe, secure and out of the hands of those who could use that data in a fraudulent way.
Anyone accepting a card payment is responsible for looking after that customer’s card data, regardless of who processes the data for that person’s organization. Moreover, those accepting card payments must comply with PCI DSS. It isn’t optional.
The Engage in Learning PCI DSS eLearning programme explains how the payment card system works; sets out the PCI’s requirements for organisations that process card payments, and outlines what those who handle payment card details need to know to ensure that they handle payment card data securely.
Intended to protect sensitive cardholder data, the PCI DSS has 12 high level requirements, encompassed in six categories:
1. Build and Maintain a Secure Network - install and maintain a firewall configuration to protect data. Don’t use vendor-supplied defaults for system passwords and other security parameters.
2. Protect Cardholder Data - protect stored data via encryption. Encrypt the transmission of cardholder data and sensitive information across the public net.
3. Maintain a Vulnerability Management Program – use, and regularly update, anti-virus software. Develop and maintain secure systems and applications.
4. Implement Strong Access Control Measures - restrict access to data by business on a need-to-know basis. Assign a unique ID to each person with computer access. Restrict physical access to cardholder data.
5. Regularly Monitor and Test Networks - track and monitor all access to network resources and cardholder data. Regularly test security systems and processes.
6. Maintain an Information Security Policy - maintain a policy that addresses Information Security.
ECSC, the UK's longest running full service information and cyber security service provider, has reviewed and verified this course.
The coffee giant Starbucks was at the centre of a huge race relations row recently when two black customers were ejected from the store by the Manager after he refused to let them use the toilet.